ARMANDO'S TRANSFORMATIVE communication: 
Balanced Empathy

Highly influential leaders are adept at understanding the motivations and viewpoints of others. However, too much empathy can hamper your decision making when facing tough calls.  This workshop helps you strike the right balance to be both influential and decisive.

who should attend?

Team leaders, Directors, CEO's, Managers, and Supervisors who want to magnify their impact and reduce future risk

When and Where

Location and time to be determined.

​what you'll gain

who is armando alcaraz
  • Increased capacity for decision making.
  • Ease and confidence in conflict management.
  • More effectiveness when providing feedback.
  • Growth and improvement in all facets of your leadership.
  • Concrete ways to transform and improve the work culture.​

what you'll leave with

  • ​Practices and exercises to master active and passive empathy.
  • Techniques to keep your focus and clarity in stressful situations.
  • Practical uses and applications of empathy to improve your team’s effectiveness.
  • A structured conflict managing process you can apply with your team.
Armando helps businesses and organizations transform their group and individual performance.  Armando has 10 years of experience leading workshops and working with individuals, families, and businesses.  He holds a B.A. from University of California at Santa Cruz where he graduated with Honors. Armando has also been certified for mediation through the Santa Cruz Mediation Center and completed a 9 month Radical Counseling Training through Interchange.  He has taught and practiced Non-violent Communication and Mindfulness Meditation for the last 10 years.

​why balanced empathy matters

I created this workshop because through my work I have found highly influential leaders and managers have strong balanced empathy skills. Understanding other's perspectives and motivations helps them be better listeners and have more influence in others.  However, gaining awareness of the reality of others can hamper decision making if there is not a clear sense of responsibilities.